The design of this brewer was just what I was looking for: 8 cups, insulated carafe, reputable brand, full temperature (200 degrees F) brewing, and no "always-on" heating tank. After a frustrating and rather wasteful one-month break-in period, it's operating as I originally hoped. If it weren't for that problem, I'd give it 5 stars.
I bought the Bunn Phase Brew HT despite problems reported by others because, apart from the Technivorm, there's nothing else quite like it, and I had read the Bunn support is very solid. This turned out to be true.
Problem with Odor, Initially
The biggest problem was a nasty plastic smell and taste originating from the plastic tank. This was especially noticeable during the heating cycle. Eventually I ran about 20 pots of water through the thing over about three weeks, including two cleanings with vinegar and even a couple with hot bicarbonate of soda solution. At one...